I recently was on a panel at a University of Tennessee journalism class with Knoxville blogger Randy Neal and Chattanooga Times Free Press Executive Editor Tom Griscom.
One of the students, Beth Maynard, wrote a piece that has been posted on the “Scooping the News” blog that focuses on one subject that came up: comment management. In fact, there were a number of questions from the students about online comments on news Web sites.
Maynard’s piece illustrates some of the differing approaches to dealing with what readers have to say.