“If we don’t start treating our audiences as customers, they will stop treating us as a brand they want to consume.”
-- Raju Narisetti, the managing editor who oversees The Washington Post website.
Journalism, Technology, History
“If we don’t start treating our audiences as customers, they will stop treating us as a brand they want to consume.”
-- Raju Narisetti, the managing editor who oversees The Washington Post website.